Businesses should focus on their core competencies and outsource the rest. San Francisco, Oakland and Bay Area businesses Outsource their IT to Fido Systems and gain the wide range of expertise they need at a fraction of the cost of hiring.Read More
OUTSOURING TIP: When interviewing for IT support, ask how many sales people they have.
When referrals come to us, we frequently hear the complaint that a company’s existing IT support firm “out-grew” them. Firms feel this way because they become unable to get responsive service. The excuse from the provider is almost always “we got busy”. The client incorrectly assumes their business somehow wasn’t significant enough to warrant attention.
Often the real truth is IT shops get busy trying to market and sell business and lose focus on service. Out-sourcing IT support is a must for most small businesses. There is simply no way to obtain sufficient expertise at an affordable cost by hiring in-house.
The key to successful out-sourcing of IT support is to find a firm that is focused on building their business through referrals, not marketing. There is only one way to build a business by referrals, and that is to keep focused on doing a good job. Marketing-focused companies are more interested in selling then maintaining customers.
Fido Systems doesn’t have any sales people. And there is no selling. Rather when you talk to Fido Systems about your business needs, you will be talking to a Principal whose experience is technical. Likely you will have been referred by someone that has firsthand experience working with us. And the conversation we will have with you will be about your needs and our ideas on how to address them. Lets talk.
Ever wonder what the best IT consulting services have in common? My name is Dan Bodner and I have been in the Bay Area working in IT for the past 25 years. Our high-tech economy depends on productive technology workers. Good IT support is a must.Read More
Lets admit it, faxing is pretty old-school. And yet sometimes there's still a need to send or receive a fax. Here's an easy way to give all of your staff that capability without leaving their desk.
Check out our video explaining what Fido Systems is all about and why we named ourselves Fido.Read More
f you've scheduled an appointment with us lately, you may have scheduled it with our new assistant Amy Ingram. Funny thing is, Amy isn't a real person. She is an AI agent.Read More
For Google Drive users who store and sync files in the cloud, some upgrades have arrived. The Google Drive app on your desktop is going to be replaced by something called Google Drive Stream.Read More
Because we are an out-sourced IT company, we are always tracking new technologies. 3D printing is one of the most intriguing and transformative technologies of recent memory. When we saw a video of a child receiving a 3D printed hand, we were moved.Read More